The User Experience Design Consortium (UXD) was founded by Carole Bilson
(then with Pitney Bowes) and Stan Caplan (Usability Associates) in 2003 as a
forum for user experience managers to have an ongoing relationship with each
other. The Consortium meets twice a year and is managed by Stan Caplan who
is guided by a clear vision and member expectations.
“The consortium provides a safe and energizing venue to discuss organizational issues associated
with the design and usability function. It also has created a network that we can tap when we are
executing our duties such as searching for new employees or sharing up-to-date best practices.”
Nelson Soken, System Strategist, Cardiac Rhythm Management Division, Medtronic
“It was great to see everyone again. I certainly came away refreshed and enthused.
It is always great to see and hear what others are doing; it is inspirational.” (after May 9-10, 2011 meeting)
Clyde Heppner, Director, User Experience Design, Sprint Nextel
“I am a new member to the consortium but I have found it very valuable. My first meeting in Rochester really gave me
some great ideas to think about and bring back to my company. I really liked the range of presentations at the meeting.
There were excellent academic and industry presentations. The consortium group is great too.
It is very good to connect with a group of professionals from a variety of companies and backgrounds.
We share many of the same challenges, albeit with different perspectives. I look forward to future participation in the consortium."
George Hackman, Senior Director of User Experience, Oracle Corporation
The User Experience Design Consortium is highly valued for its
confidential environment where managers and executives in the areas of human
factors, design, usability and related functions meet with peers in
non-competing industries to learn and grow through ongoing relationships
with each other and shared experiences in an atmosphere of trust and
respect. Members share information regarding emerging industry and economic
trends, organizational challenges and best practices, and get exposure to
new theories, processes and technologies from external sources. Knowledge
gained is brought back for use in their respective companies.
The consortium manager creates opportunities for sharing information and insights among
members and for discovery of useful information from external resources. To
that end, members will
Engage in face-to-face interactions with
each other on a regular basis
Share experiences and knowledge with each
other in a safe and supportive environment
Maintain confidentiality of all
information shared unless expressed permission is given to share outside
Discover insights and advanced thinking
from interactions with external resources including other companies and
Focus content on human
factors/design/usability thinking, processes, methodologies, and
technologies as these things change over time
Pay annual dues for consortium manager’s
labor and expenses
Commission research if one or more members
have an identified need and pay the necessary additional administrative
costs associated w/ the research
If you are interested in being a consortium member, please review these
pages and contact